What is required to use the Storecreator?
PC with 486, Windows 95/98/NT, 16 MB RAM, 10 MB space for the program, actual disk space depends on your product items and images, Internet access, knowledge of how to upload the files to your server. You also need to know how to copy files to your hard drives.
Mac users can use Virtual PC (http://www.connectix.com) or Softwindows (http://www.insignia.com/4.0/products/pc_comp.htm) to run our program.

You program is well priced. Are there any other hidden charges?
Others are charging a set up fee, monthly fee, commissions on sales etc. Other programs with less features and flexibility are charging anywhere from hundreds to thousands. We don't. Our software costs less than US$100. We want to give you the most bang for your buck. The only other annual fee that you pay is the US$50 per year for the SSL option, a must for those who want to take credit card payments. Also if you want to integrate your stores with Cybercash or Authorizenet, then there is a one time set up fee for the interface.

Do I need to know html or cgi?
NO, you can use the templates that come with the program. But if you wish to modify the stores, you do need to know some basic html. Cgi programming is already done for you.

Can I host my shopping cart on any servers?
Yes, you can upload your files to any unix or NT servers.

What comes with the shopping cart program?
The software is downloaded from a web site. The main program allows you to enter and maintain your stores, shipping and delivery methods, categories and item information. The shopping cart, search function, order forms and an online manual also come with program.

How many stores can I create per license?
You can create an unlimited number of stores, but because the program is based on per license (email address) basis, all orders will go to only one email address.

Can I change the email address after I registered?
If you need to purchase more copies, each with a different account ID and password, or if you wish the orders sent to different email addresses you can have this set up. You may also change the email address to where your orders are sent, just send a request to us with you account ID and password.  To make this change after registration of your key there is a reprogramming fee of only $20.00.  

Why couldn't I use the order forms?
You probably have an unregistered copy. To register the software, order a copy of the program, and then register it online with your account ID and password.

What do I do with the key file?
Once you register your software, we will send you a key file by email. You need to put that key file in the folder (directory) where the software is installed. The default folder is c:\Zilron\ZilronStoreCreator\. For Eudora users, locate the attached key file and then copy it to the folder where you install our software. Outlook Express users, just click on the attached key file and then choose Save to disk option to save it in the folder where you install our software.

Do you offer Secure Server Layer (SSL) option?
Yes, only for the order forms for the cgi script which reside on our server. The fee is the  LOW, low US$50 per year. There is no set up fee unless you wish to integrate you stores with Real Time Credit Card processing through a payment gateway. See Next Question.

Why can't I use the order forms on my own SSL?
Our order form CGI scripts are proprietary and copyrighted materials. The scripts reside on our server. This also allows us to customize the forms should you need it without having to worry about how your servers are set up.

Do you offer real time online credit card processing?
Companies like Cybercash, Authorizenet (see full list below) can provide you the real time credit card processing (also called a payment gateway which is actually an online virtual terminal.) We can customize the order forms to integrate your stores with these companies. We charge $100.00 one time fee to program this into your shopping cart.

Here is a list of Payment Gateways we currently support.:

Authorizenet CardService International Charge.com Cybercash E-Commerce Tools Go Charge IT GoEmerchant Intellipay Iongate

Paradata PayPal Planet Payment Quick Commerce Secure Pay/EMS 2000 Switch Card - UK Debit Card Total Merchant Manager Total Pay Verisign PayFlow Link World Pay

What information do you need from my payment gateway like Cybercash or Authorizenet account?
Once you open an account with either company, provide us the following type of info for your Real Time Set up with payment gateway.
Cybercash - Storecreator account ID, Cybercash ID, Hash secret, Storefront name, Store URL address (http://...), customer service phone number and Cyber merchant key.
Authorizenet - Storecreator account ID, Authorizenet ID, Authorizenet password, Storefront name, Store URL address (http://...)

How often can I change my product info?
You can change your product info as often as you like. Start the program and update your product information. You must re-publish your stores and then upload all the files to your site.

Can I use FrontPage or other html editors to modify the files?
Yes, you can use FP or any html editors to modify the 'published' files in the upload folder. This is great for modifying the storefront appearance. (background colors, images, icons, text fonts etc.) Do not delete the frames as they are an essential part of the shopping cart system. You should not modify the Javascript files unless you are familiar with the language. Note we do not support FP modifications or changes you made to the html or JS files.

Can I preview my stores before I upload them to my site?
Yes, in fact that is what we encourage you to do. After the program generates the html files, it will prompt you to preview the stores. It is a great way to proof read your store information.

Why do I get a Javascript error in my browser?
Make sure your browser is Java and Javascript enabled. Check that the *.js files are in your upload folder and that they are uploaded to your site.

Where are the generated store files?
The html and javascript files generated by the program are stored under the ..\upload folder and under the store ID name. You do not have to upload the *.zsd data file. You do need to upload the files again each time you modify your product information.

Why could I not view the pages on my server after uploading?
Try entering the full URL address eg. http://www.yoursite.com/yourstore/index.html The default opening file is index.html and if you have similar files like index.htm, home.htm, default.htm, your browser will open those files instead of the index.html for your store. Do not rename the generated index.html file.

Can I create my own templates?
Yes, templates are already included in the program. You need to be fairly good with html to be able to create your own templates. Check the online manual for further instructions on how to create your own templates.  Or if you want a real value, get the Design Packs from Imagiforce, Packed with Pre Designed Graphics and layouts for your stores.  Shopping Cart Templates